Corporate Library Intern — Cambridge University Press & Assessment
Jun 2025 – Aug 2025 • Remote / NYC
- Analyzed Cambridge’s Law eBook and journal portfolio to identify high-value content segments for potential corporate clients.
- Conducted data-driven customer research using structured methodologies and maintained results in the US_Law_Campaign Tracker for campaign readiness.
- Authored and optimized outreach email scripts aligned with legal industry needs and content positioning strategies.
- Evaluated digital research tools for efficiency, accuracy, and applicability to lead generation workflows, providing actionable feedback for process improvement.
Library Desk Assistant — University of Rochester
Sep 2023 – Present • Rochester, NY
- Optimized budget management by purchasing and managing library supplies, reducing procurement costs by 15%
through strategic vendor selection and bulk purchasing.
- Leveraged library management systems and software tools (e.g., MS Office, Google Suite) to streamline daily
operations.
- Streamlined financial operations by overseeing patron payments for overdue fees and lost books, maintaining 100%
accuracy in transaction records and reconciliation.
Consulting Project: Business Expansion — Small Wonders Preschool
Sep 2025 – Dec 2025 • Rochester, NY
- Led a semester-long consulting project for Small Wonders Preschool as part of MKT 213 at the University of Rochester. Conducted a full brand audit, competitive analysis, and market segmentation to identify growth opportunities. Developed customer personas, SWOT and Porter’s Forces analyses, and created strategic recommendations to increase enrollment, brand awareness, and parent trust.
- Proposed high-impact initiatives including pop-up preschool sample sessions, community outreach events, teacher spotlight content, and social media engagement strategies. Presented findings and a structured go-to-market plan to stakeholders, translating research insights into actionable business solutions.
Cashier — Chipotle
Summer 2024 • New York, NY
- Processed high-volume orders with accurate cash handling and fast service times.
- Maintained front-of-house standards; coordinated with kitchen during peak hours.
Stylist & Sales Associate — Banana Republic
Past role • New York, NY
- Processed high-volume transactions with accuracy, applied promotions, and resolved POS issues to streamline checkout.
- Ensured financial accuracy through end-of-shift reconciliations while maintaining compliance with company policies.
- Performed regular inventory counts, identified discrepancies, and reported usage/shrinkage to management to optimize restocking and minimize losses.
Sales Associate — Five Below
Past role • New York, NY
- Stocked shelves, assisted customers, supported seasonal resets.
Teacher — Community Program
2019 – 2020 • New York, NY
- Tutored middle-school students; average grade improvements around 15%.
- Designed engaging lesson plans and study/time-management techniques.
UX Design Intern — America On Tech
Jan 2021 – Aug 2022 • New York, NY
- Created posters/videos, managed social media, improved engagement with clean visuals.